Deposit & transfers

CTXHoldings
> Deposit & transfers

How do I transfer funds between my wallets?

Please log in and visit your Manage Wallets page. Through the wallets page, you will be able to visualize your various balances across all assets. “Total/Available” refers to your total balance of the currency and the available amount of that total depending upon your active limit orders, open positions, and unused or active margin funding. To increase the available balance, you can cancel limit orders or reduce/close your positions.

Steps to transfer funds between wallets:

  1. Type in the amount you would like to transfer in the “Amount” box.*
  2. In the second box, make sure the currency you wish to transfer is selected.
  3. In the third box, make sure the wallet you wish to transfer from is selected.
  4. In the fourth box, make sure the wallet you wish to transfer to is selected.
  5. Press the green “Transfer” button.

*You can perform a shortcut by clicking on the “Available” balance under the wallet you’re wanting to transfer funds out of. This will automatically input the total available balance in the AMOUNT field and select the correct currency and wallet it’s in for you. You would then select the wallet you want to transfer funds to in the fourth box.

Transferring funds between your CTXHoldings account wallets is free and performed instantly.

Do I have to deposit money for registration?

No. A deposit is not required and no credit/debit card details are required in order to register for this site. However, you will have to deposit money to start trading.

What are the procedures for deposits and withdrawals?

In order for a deposit or withdrawal to be successfully activated, proper documentation for personal identification must be supplied by e-mail to [email protected] or by fax when your CTXHoldings account is established:

1. Picture ID: This can be any public document such as passport or driver’s license.
2. Documentation that can confirm present address, like a receipt within the last 6 months of a public utility bill.
3. If you invested by credit card, then a copy of the credit card used for the investment must be sent. For your own security, please cover your card number on the front of the card, leaving only the last 4 digits visible, and also cover the CVV number on the back of the card, leaving the signature visible.That’s all! Now you can deposit and withdraw to your discretion.

Which payment methods can I use?

Gallows you to make payments through the method of your choice be it credit card, debit card, wire transfer, Carte Bleue or PayPal. The following credit/debit cards are accepted: VISA, MASTERCARD, Carte Bleue, or MAESTRO. The lowest amount of payment by credit card is 100 USD (10,000 JPY).

Wire transfer

At CTXHoldings you can make any wire transfer over the amount of USD500 (JPY50000). There is a commission of USD25 (JPY2500) added to the wire transfer. Please note that the wire transfer must be in accordance to the details which are posted on the banking page under Wire Transfer. Please email a copy of the wire transfer to [email protected] It can take up to 5 business days for the funds to appear in your CTXHoldings account.For your information, there is a window of two businesses that are designated as a period of examination in CTXHoldings from the day that the payment request was received. After that examination period, the remittance to the customer will be completed within 5-7 business days.Upon any uncertainty, question, or comment, please don’t hesitate to contact us. We are here to help!

Can I cancel a withdrawal? How so?

Of course! Even if your withdrawal request is being processed, you can still cancel the withdrawal and return the money to your CTXHoldings account. The withdrawal cancellation option is especially useful when you do not have sufficient funds in your account, but you wish to continue trading. You can simply cancel your withdrawal by contacting us by phone or email.

What is a Swift Code?

A SWIFT code is the unique identification code of a particular bank that is used when transferring money between banks. Your bank can tell you what a SWIFT code is. If the SWIFT code comprises only eight digits, you will have to insert XXX at the end.

Is there a minimum withdrawal amount?

No. There is no minimum withdrawal amount.

What is the minimum deposit amount?

100 units, depending on the currency of choice in your account.

This website is owned and operated by Golden Dawn (IT) with company registration number: Cg.01-09-355040 and registered address: 1085 Budapest, Jozsef Korut 69. Fzt 1 CTXHoldings advises clients to examine in detail our conditions before opening positions on our platform. Our company provides the opportunity to trade all major assets using a modern, convenient trading platform on Forex. The quotes on the website of the CTXHoldings platform are tariffs at which the company is ready to offer customers to buy and sell assets; as a result, financial quotes presented on the platform may differ from those in the real market. The information presented on the CTXHoldings website (news, comments, research or any other information) is by no means investment advice, but an informative commentary on the market situation. There are also risks associated with the use of the online trading system, including, but not limited to, a failure of equipment, software and an Internet connection. The company is not responsible for communication failures or delays when trading over the Internet. The company is not responsible for any loss or damage, including and without limitation any loss of profit, which may arise directly or indirectly from the use of the trading platform or the information provided on the website.